How Can You Leverage the New MS Teams Payment App?       

01.10.24 10:02 By Daniel Sitton

If you're a small business owner or freelancer offering services online, the quest for a fast and convenient payment solution is likely a priority. Juggling between different payment platforms can be time-consuming and confusing, but Microsoft has introduced a game-changer – the Teams Payments app. This feature, available in the United States and Canada for Teams Essentials and Microsoft 365 business subscribers, enables users to request and receive payments seamlessly within Microsoft Teams meetings.

How Does the Teams Payment App Work?

The Teams Payments app, available in the Microsoft AppStore, connects to preferred payment services such as Stripe, PayPal, or GoDaddy. Once set up, users can request payments during Teams meetings.

Sending a Payment Request: To send a payment request, users open the meeting chat, select the Payments icon from messaging extensions, and fill out a simple form detailing the amount, currency, description, and recipients. The app generates a card displaying the status of each payment, simplifying tracking.

Customers receive the same card in their meeting chat, where they can click on the "Pay Now" button, initiating redirection to the connected payment service. After entering payment details and confirming the transaction, both parties receive confirmation messages.


Your customers will see the same card in their meeting chat. They can click on the Pay Now button to complete their payment. The system will redirect them to the payment service that you have connected to the app. There, they can enter their payment details and confirm their transaction.

Once they have done that, they will see a confirmation message in the chat. You will receive a notification that your payment has been processed.

Benefits of Using the Teams Payment App:

  1. Time and Hassle Savings: Streamlining payments within Teams meetings eliminates the need to switch between various apps or websites, providing convenience for both parties.

  2. Enhanced Customer Satisfaction: Customers appreciate the ease of completing transactions within Teams meetings, avoiding the need for additional accounts or app downloads.

  3. Improved Revenue and Cash Flow: Teams Payments enables faster, secure payments, eliminating the waiting period for invoices or checks to clear.

  4. Professional Image: Utilizing a trusted payment platform within the Microsoft ecosystem enhances credibility, and sellers can add policy details to payment requests.

  5. Efficient Payment Tracking: Real-time transaction tracking and instant notifications for successful payments help maintain comprehensive financial records.

  6. Seamless Integration with Microsoft 365: Teams Payments seamlessly integrates with Microsoft 365, offering a unified platform for communication, collaboration, and payments without additional logins or complex setups.

  7. Increased Productivity: Efficiency in payment-related tasks translates to increased overall productivity, allowing teams to focus on core business activities.

Get More Out of Microsoft 365 with Guardian Technology:

The Teams Payments app offers a simplified and streamlined payment process, saving time, increasing customer satisfaction, and boosting revenue. Guardian Technology experts are ready to assist businesses in maximizing the potential of Microsoft 365 and its tools. Schedule a chat today to explore how you can leverage these solutions for your business.

Article used with permission from The Technology Press.

Daniel Sitton